Role OverviewResponsible for the oversight and management of all residential mortgage and consumer loan servicing activities. Ensures accurate loan set-up, payment processing, escrow administration, investor reporting, customer service, and regulatory compliance.
What You Will Do
Provides superior professional service to internal and external customers, meets expectations of teamwork, punctuality, and regular attendance, and ensures compliance with Bank policies, state and federal regulatory requirements, and investor guidelines.
Why It Might Be a Fit
The ideal candidate will have a strong understanding of the requirements and features of the Bank's loan products, services, and loan systems, and will be able to provide strategic direction and feedback on core system software and performance.
Requirements
- A Bachelor's degree in business or equivalent work-related experience
- A minimum of 5 years in the banking industry
- A minimum of 5-7 years of loan servicing experience
- Strong understanding of the requirements and features of the Bank's loan products, services, and loan systems
- Strong communication skills, both verbal and written
- Strong PC knowledge
Benefits
- Competitive salary
- Generous paid time off
- 12 paid holidays
- Dynamic work culture
- Fun work environment
- Weekly pay schedule
- Medical, dental, vision, and life insurance
- 401K plan with dollar-for-dollar match
- Profit sharing bonus after two full calendar years of employment
- Robust wellness program with monetary incentives
- Tuition reimbursement ($5,000 per year)
- 5 weeks of PTO
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