Loan Support Specialist - Pleasantview

Peoples Bank and Trust
Hutchinson, KS
Category Customer Service
Job Description
The Loan Support Specialist is responsible for completing administrative tasks related to processing new loans and loan payments for branch customers. This position also involves reporting functions, ordering loan documentation, and communicating with the Loan Operations Department.

Requirements

  • Retrieve all necessary documentation to process new loans
  • Assist loan officers by submitting loan orders and clearing document exceptions
  • Communicate with Loan Operations Department to coordinate loan funding and booking
  • Perform post-closing review
  • File appropriate collateral documentation to perfect liens
  • Assemble, scan, and index loan files
  • Process loan payments and draws
  • Process paid in full loans and release collateral
  • Process invoice payments using accounts payable functions in bank's database
  • Maintain knowledge of loan policies and procedures
  • Demonstrate a commitment to PBT's customer service philosophy
  • Assist customers with account inquiries
  • Provide courteous service to loan and deposit customers in person, over the phone, and through email communication
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