Logistics Coordinator (Customer On-Site)

Expeditors
Any Location, CA
Category Customer Service
Job Description
Role Overview

The Logistics Coordinator will be part of an Onsite Team supporting one of Expeditors' high-tech customers. The role requires individuals who can think quickly, act independently, and proactively solve problems before they arise. Strong customer service skills and effective communication are required.

What You Will Do

Responsibilities include enhancing customer relationships, developing and maintaining relationships with cross-functional departments, communicating with customers, processing shipping requests, and tracking & monitoring inbound/outbound shipments.

Why It Might Be a Fit

The Logistics Coordinator will work towards individual and department Key Performance Indicators (KPIs), stay up to date with best practices and techniques in supply chain, and proactively apply new knowledge to improve processes.

Requirements

  • Bachelor's degree or equivalent working experience
  • 1-2 years of experience in logistics and/or high volume customer service roles
  • Fluent in English; excellent written and oral communication skills
  • Excellent customer service skills
  • Strong organizational, communication and problem-solving skills
  • Self-starter with the ability to triage and prioritize tasks in a fast-paced environment
  • Analytical mindset with the ability to interpret data and make informed decisions
  • Possesses a positive, can-do attitude
  • Strong knowledge of Microsoft Office, Google Workspace

Benefits

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Dug, Dental and Vision
  • Life and Long-Term Disability Insurance
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
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