Role OverviewWe are looking for a Logistics & Customer Operations Specialist to support our day-to-day logistics, warehouse fulfillment, and customer operations. This position will work closely with Sales, customers, warehouses, freight partners, and internal teams to ensure orders are fulfilled accurately and issues are followed through to resolution.
What You Will Do
Coordinate domestic and international shipments, support warehouse operations, follow up on customer issues, work closely with Sales, and coordinate with freight forwarders and other logistics partners.
Why It Might Be a Fit
The ideal candidate has experience with both domestic and international logistics, understands warehouse and fulfillment processes, is comfortable working directly with customers and Sales, and has strong organizational and Excel skills.
Requirements
- 5+ years of experience in domestic and international logistics
- Experience with warehouse operations and customer fulfillment
- Strong customer service and communication skills
- Ability to work directly with Sales and respond to questions and requests in a timely manner
- Strong follow-up skills and ability to manage multiple priorities
- Good Excel skills, including working with large amounts of data, filters, sorting, and basic reporting
- Strong attention to detail and ability to identify and resolve operational issues
- Ability to work independently while coordinating with multiple teams and external partners
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