Role OverviewResponsible for end-to-end AOG operations, finding and delivering the fastest and most efficient shipping plans in accordance with customer requirements. Mediate between customers, suppliers, and internal teams to ensure timely and successful delivery of proposed solutions.
What You Will Do
Create and complete operational files, examine shipping documents, organize and manage activity, identify opportunities for improvement, and build relationships with local offices and vendors.
Why It Might Be a Fit
The role requires flexibility, proven account management experience, and excellent communication and negotiation skills. The ideal candidate will be able to manage multiple projects, pay attention to details, and manage stressful situations.
Requirements
- Flexibility for various 24/7 shifts and on call hours.
- Proven account management or other customer support experience
- Experience in Aerospace and Logistics
- Demonstrate ability to communicate, present, and influence credibly and effectively at all levels of the organization
- Proven ability to manage multiple projects at a time while paying strict attention to details
- Excellent listening, negotiation, and decision-making skills
- Excellent verbal and written communications skills
- Manage stressful situations and deadline pressures well
Benefits
- Multiple health plans (company contribution to health savings account)
- Prescription, dental, and vision coverage
- Company paid life insurance, accident insurance, short- and long-term disability coverage, and employee assistance plan
- Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan
- 401(k) with company match
- Flexible Paid Time Off programs including company paid holidays
- Tuition reimbursement program
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