Logistics Operations Coordinator

The Logistics Operations Coordinator is responsible for coordinating international import and export shipments and domestic transportation operations to ensure the timely, accurate, and cost-effective movement of freight. This position serves as the primary point of contact for assigned customers and logistics partners, managing shipment execution, transportation coordination, documentation, and customer communication throughout the entire shipment lifecycle.

What You Will Do

Coordinate international import shipments, monitor shipment status, prepare shipping documentation, and coordinate with customs brokers, carriers, and internal departments to provide exceptional customer service.

Why It Might Be a Fit

The ideal candidate possesses a strong understanding of international logistics, customs compliance, freight forwarding, and carrier operations, with excellent customer service orientation, communication, and relationship management skills.

Requirements

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field
• 3+ years of experience in international logistics, freight forwarding, import operations, or transportation coordination
• Knowledge of ocean import, air import, customs clearance processes, and international shipping documentation
• Understanding of U.S. Customs regulations and import compliance requirements
• Strong customer service orientation with excellent communication and relationship management skills
• Strong negotiation and coordination skills when working with carriers and logistics service providers
• Proficiency in Microsoft Office, particularly Excel, and experience with Transportation Management Systems (TMS), ERP, or logistics software
• Excellent organizational, analytical, and problem-solving skills with strong attention to detail
• Ability to manage multiple priorities in a fast-paced environment while meeting deadlines

Benefits

• Comprehensive Health Coverage
• 401(k) with Company Match
• Flexible Spending Accounts (FSAs)
• Paid Time Off & Holidays
• Family/Medical/Bereavement/Parental Leave
• Life & Disability Insurance
• Employee Discounts
• Wellness Programs
• Learning & Development
• Service Awards
• Subsidized Lunch Support