Logistics & Travel Coordinator

The Logistics & Travel Coordinator is an administrative operations role responsible for keeping KoiReader's physical goods, people, and expense processes moving smoothly. This individual sources and manages vendor relationships and owns the end-to-end purchase order and shipping lifecycle — generating POs, placing orders, and tracking shipments in coordination with carriers (UPS, FedEx, and others) and vendors on freight, duties, and shipping fees — and manages the full RMA and reverse logistics process for defective, damaged, or returned goods.

What You Will Do

Key responsibilities include vendor sourcing, procurement, and PO generation, shipping and carrier coordination, RMA and reverse logistics management, corporate travel program administration, expense report audit and compliance, Dallas lab inventory and organization audits, and executive support and scheduling.

Why It Might Be a Fit

The ideal candidate is highly organized, detail-oriented, comfortable juggling logistics and travel deadlines in parallel, and trustworthy with sensitive financial and executive information.

Requirements

• High school diploma required; Associate's or Bachelor's degree in Business Administration, Supply Chain, or a related field preferred.
• 2+ years of experience in a logistics, procurement, travel coordination, or administrative/executive support role.
• Experience placing and tracking purchase orders and working directly with shipping carriers (UPS, FedEx, or similar).
• Experience sourcing vendors/suppliers and negotiating pricing, terms, and service-level agreements.
• Experience managing RMA, warranty, or product-return processes with vendors and carriers.
• Experience booking and managing corporate travel, or strong aptitude to build and run a travel program from scratch.
• Comfort working with expense reporting tools and basic financial reconciliation.
• Exceptional organizational skills and the ability to manage multiple concurrent deadlines across different workstreams.
• High degree of discretion and trustworthiness — this role handles executive and financial information.
• Strong written and verbal communication skills; comfortable coordinating directly with vendors, carriers, and executives.
• Proficiency with Microsoft Excel / Google Sheets and standard office software.
• Working proficiency with AI productivity tools (e.g., Claude/Claude Cowork, Gemini, or similar) for tasks such as drafting communications, summarizing documents, research, and streamlining sourcing, travel, and expense workflows.

Benefits

• Comprehensive health, dental, and vision insurance.
• Paid Time Off (PTO): Tenure-based 12 to 20 days per year + federal holidays.
• Performance-based bonus and equity eligibility for the right candidates.
• Employee referral program.
• On-site role with regular exposure to KoiReader's executive team and Dallas lab operations.