Loss Mitigation Specialist

Cornerstone Capital Bank
Any Location, CO
Category Finance
Job Description
Cornerstone Servicing is looking for an experienced Loss Mitigation Specialist to provide world-class customer care to our customers. The Loss Mitigation Specialist role is responsible for negotiating payment arrangements, keeping our borrowers in their homes, and curing delinquency.

Requirements

  • High School Diploma, GED, or equivalent experience
  • Minimum 2 years of experience in mortgage servicing
  • Minimum 2 years of experience in a Collections environment
  • Bi-lingual skills a plus
  • Experience with Business Purpose Loans or Non-QM Loans preferred
  • Strong phone etiquette
  • Exceptional customer service skills
  • Solid analytical skills with the ability to exercise prudent judgment
  • Exceptional organization and time management
  • Comfortable being a team player
  • Strong interpersonal skills in addition to verbal/written communication
  • Ability to work through stressful situations professionally and respectfully
  • Attention to detail

Benefits

  • Competitive salary
  • Full benefits package
  • Performance-based bonus
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