Loss Prevention/Customer Engagement Specialist

Kroger Health
Las Vegas, NV
Job Description
Role Overview

Provide customer service, acknowledge customers, assist with deactivation of electronic article surveillance devices, and monitor the Greeter Kiosk. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Work in a retail environment, interacting with customers and colleagues. The role requires flexibility to work any shift.

What You Will Do

Deliver excellent customer service, acknowledge customers, assist with deactivation of EAS devices, answer customer questions, and direct communication with district Asset Protection (AP) manager/district AP specialists. Assist customers with bascarts that may lock up with Purcheck and report safety concerns to supervisor.

Why It Might Be a Fit

The ideal candidate is caring, purpose-driven, and hungry to learn. They must be able to model customer 1st behavior, deliver excellent customer service, and work in a fast-paced retail environment. The role offers opportunities for growth, through an abundance of industry-leading training programs and diverse career pathways.

Requirements

  • Must be able to perform the essential job functions of this position with or without reasonable accommodation
  • Model customer 1st behavior; deliver and encourage other associates to deliver excellent customer service

Benefits

  • Comprehensive benefits to support Associate Well-Being
  • Wide range of healthcare coverage
  • Flexible scheduling in full- and part-time roles with paid time off
  • Emotional and financial support with free counseling and financial tools and coaching
  • Valuable associate discounts on purchases
  • Up to $21,000 in tuition reimbursement over your career
  • Vast potential for growth through industry-leading training programs and diverse career pathways
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