Role OverviewThe Loss Prevention Officer will be responsible for searching for, responding to, and handling any security problems, issues, concerns, and disaster emergency situations to ensure the safety and security of the hotel's assets, guests, and employees. This includes patrolling all areas of the property, responding to guest complaints, and documenting security reports.
What You Will Do
The Loss Prevention Officer will patrol all areas of the property, respond to guest complaints, document security reports, and enforce the 'No Solicitation Policy' of the property. They will also conduct investigations of security incidents and maintain familiarity of all hotel disaster and emergency policies, procedures, and regulations.
Why It Might Be a Fit
The ideal candidate will have a passion for hospitality and a commitment to providing thoughtful, heartfelt, and forward-thinking service to guests and fellow associates. They will be instrumental in providing excellent customer service and enriching lives.
Requirements
- High school education or equivalent experience
- Minimum two years prior experience in loss prevention
- Current CPR and First Aid certification
- Good communication skills
- Ability to recognize drug and alcohol abuse
- Ability to communicate through a portable radio
- Excellent hearing required to communicate with guests, employees, managers, use radio
- Excellent vision required for emergencies, visual safety inspections
- Excellent speech communication skills required to communicate with guests, employees, managers, use radio
- Excellent comprehension and literacy required to complete reports, logs
Benefits
- Sick Time
- Eligible to participate in the Company's 401(k) program with employer matching
- Employee Assistance Program
- Marriott and Sage Hotels and Restaurant Discounts Worldwide
- Free On-Site Parking
- One free hot meal per shift
- Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral
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