LOT ATTENDANT - FULL TIME

Ace Parking
Everett, WA
Category Customer Service
Job Description
As a lot attendant, you will greet and help customers, work in a fast-paced environment, and ensure the smooth running of our parking lot, providing excellent customer service.

Requirements

  • Assist supervisor in monitoring garage performance, cleanliness, and other areas of operation.
  • Keep accurate records of daily activities, manage vendor log, delivery vehicle access, and any issues.
  • Monitor the parking facility and loading dock operations to ensure the safety and security of all individuals and their vehicles.
  • Ensure that all vehicles are parked in an orderly and safe manner and perform routine vehicle car counts.
  • Assist with traffic control during peak hours.
  • Greet guests warmly and professionally, establishing a positive first impression.
  • Provide clear directions and information on parking rates and payment options.
  • Report any security concerns, incidents, maintenance issues or any damage to the appropriate authorities or management.
  • Monitor, track, and enforce parking regulations and policies, report violations to the garage manager and/or supervisor.
  • Assist fellow team members, security, building management, and/or engineering during busy periods or when needed, promoting a sense of unity and cooperation.
  • Greet customers, delivery drivers, vendors, guests, and building employees with a friendly and helpful attitude, assisting them with their parking needs.
  • Keep parking lots, loading dock, and surrounding areas clean and free of debris including oil spills, water, ice, and snow.
  • Offer exceptional service by going the extra mile to assist customers with their needs.
  • Offer assistance with parking and directions as needed.
  • Maximize profitability by providing exceptional customer service.
  • Perform routine maintenance tasks, such as cleaning and clearing debris from parking areas and walkways.
  • Assist with garage operations such as checking and resolving parking equipment failures, maintain and restock equipment, manage inventory, etc.
  • Report any equipment malfunctions or maintenance needs for timely repairs.

Benefits

  • Medical, dental, vision, life insurance coverage for full-time, eligible employees.
  • Flexible Spending Accounts for full-time, eligible employees
  • 401k
  • Vacation/Sick for full-time and part-time employees
  • Holiday for full-time and part-time employees
  • Discount programs
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