Luxury Client Service Manager

TeleTech
Melbourne, FL
Category Accounting
Job Description
At Percepta, we bring first-class service across each market we support. As a Client Service Manager, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

Requirements

  • Provide superior level of client service with focus on building relationship of trust, empathy and enthusiasm with each vehicle owner
  • Handle inbound client calls regarding sales and service inquiries or concerns in a courteous and professional manner, displaying poise and confidence in their communications
  • Resolve client issues using all available resources including Dealers, Team Leaders, Subject Matter Experts (Sales and Technical), Field Service Engineers, and Concern Resolution Specialists

Benefits

  • Health/Dental/Vision/Life Insurance
  • Flexible Spending Account (FSA) and Health Savings Account (HSA)
  • 401(k) with company match
  • Vacation/Sick Time and Paid Holidays
  • Tuition Reimbursement
  • Employee Assistance Program
  • Employee Discount Program
  • Training and Development Programs
  • Employee Rewards Program
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