Role OverviewWe are seeking a Mac Engineer to provide on-site enterprise Apple platform support to the Naval Medical Leader and Professional Development Command (NMLPDC). The role focuses on configuring, managing, updating, securing, and supporting Apple Mac devices and servers; developing new Mac infrastructure; implementing DISA Security Technical Implementation Guides; and supporting migration to the NMED/MEDCOI network.
What You Will Do
The Mac Engineer will use industry enterprise management tools to configure, manage, update, and support Apple Mac devices, including servers, desktops, laptops, iPads, and iPhones. The role also involves developing and maintaining secure enterprise Mac infrastructure, implementing security technical implementation guides, and providing hands-on and remote support for Mac equipment.
Why It Might Be a Fit
The ideal candidate will have advanced knowledge of enterprise macOS administration, Apple hardware and software, Mac servers, and enterprise management tools. The candidate should also have experience implementing DISA Security Technical Implementation Guides, using STIG Viewer, and performing Information Assurance scanning, patching, and secure configuration activities.
Requirements
- Advanced knowledge of enterprise macOS administration, Apple hardware and software, Mac servers, and enterprise management tools.
- Experience implementing DISA Security Technical Implementation Guides, using STIG Viewer, and performing Information Assurance scanning, patching, and secure configuration activities.
- Experience supporting Active Directory integration, Mobile Device Management, asset management, user and machine deployment, and enterprise Apple lifecycle activities.
- Ability to diagnose and resolve highly complex Mac configurations, operating system issues, software problems, and error messages.
- Knowledge of NMED/MEDCOI migration support, PIV-secured Mac deployment, Outlook, DoD Enterprise Email, certificate publishing, and printer configuration.
- CompTIA Security+ or an equivalent certification required before accessing the network.
- Bachelor's degree in a related discipline; four additional years of directly relevant Apple enterprise experience may substitute.
- Minimum of 4 years of recent experience supporting enterprise Apple/macOS environments, including Active Directory integration, enterprise device deployment, security configuration, Mobile Device Management, and enterprise troubleshooting
Benefits
- Paid Time Off (PTO)
- Group health plans
- Income protection and supplemental benefits
- 401(k) plan with company matching
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Pet insurance options
- Employee Assistance Program (EAP)
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