Maintenance Director

Requirements

• Oversee the hiring, training and managing of all team members in maintenance.
• Effectively motivates, disciplines, trains and evaluates all team members in department.
• Schedules team members in accordance with budget and ensures department maintains appropriate staffing levels.
• Ensures that team members maintain a safe and sanitary environment that meets local health department, fire marshal, OSHA and company codes and standards.
• Effectively manages department labor expenses, including minimizing overtime, and managing supply expenses to a budget.
• Performs preventative maintenance on all mechanical systems as scheduled.
• Perform general maintenance work on community equipment, building and grounds (equipment repairs, apartment painting etc.).
• Understands HVAC and other mechanical systems and implements a preventative maintenance (PM) program to properly maintain them.
• Conducts daily inspections of the building, grounds and key equipment, and performs necessary maintenance and repairs.
• Maintains drawings, plans and manufacture warranties and instructions on file.
• Responsible for maintaining the general appearance of the building (including assisting with event set up and clean up at marketing and resident events).
• Oversees and supervises outside third party vendors relating to maintenance and grounds services (including landscaping, snow removal, etc.).
• Maintains a service mentality during service calls and while interacting with others onsite.
• Performs other duties as assigned.
• Works collaboratively with Executive Director and other department heads to create a positive, hospitality-oriented atmosphere for all associates and residents.
• Gives exceptional customer service to residents and visitors, from providing a pleasant greeting to maintaining professionalism and composure in more challenging situations.
• Recognizes and fosters a sales-oriented culture by participating in and contributing toward the sales and marketing efforts of the community, including assisting at events when needed.
• Completes all departmental-related reports in an accurate and timely manner.
• Attends and actively contributes relevant departmental information at daily Stand-Up Meeting.
• Attends and actively participates in company-hosted webinars, on-site meetings, regional meetings and national meetings as scheduled.
• Completes all required trainings to maintain appropriate certifications and credentials for position.
• Meets with all new residents within timeframe set by Executive Director.
• Participates in the Manager-on-Duty program, including covering weekends on a rotating basis, as assigned by the Executive Director.

Benefits

• Medical/Dental/Vision Insurance
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Paid Parental Leave
• Short-term & Long-term Disability
• Industry-leading PTO
• Paid Holidays
• 401k program; Including match
• Tuition reimbursement
• Bonus programs
• Employee Assistance Program (EAP)
• Employee/Resident Referral Bonuses