Maintenance Manager

ACME RESIDENTIAL GROUP
Ann Arbor, MI
Category Operations
Job Description
The Service Manager oversees all aspects of maintenance operations for the community, ensuring high-quality apartment maintenance, efficient unit turns, and full compliance with safety and regulatory standards.

Requirements

  • Plan, prioritize, and delegate daily maintenance, unit turn, cleaning, and grounds activities
  • Oversee the completion of service requests and preventative maintenance
  • Manage unit turns and special projects to minimize vacancy downtime
  • Address resident concerns, employee issues, and conflicts professionally
  • Monitor and maintain inventory levels, tools, equipment, and the maintenance shop
  • Source, manage, and hold vendors accountable
  • Lead, coach, and develop Service Technicians
  • Ensure compliance with OSHA, Workers’ Compensation, Fair Housing, and all applicable local, state, and federal regulations
  • Schedule, oversee, and document inspections of common areas, mechanical systems, roofs, and life-safety equipment
  • Establish, manage, and participate in the maintenance on-call rotation for after-hours emergencies
  • Operate within the approved maintenance budget
  • Partner closely with the Community Director to communicate maintenance priorities
  • Perform hands-on maintenance work as needed

Benefits

  • Competitive pay
  • Bonus & commission opportunities
  • Generous paid time off (vacation, holidays, sick, parental leave)
  • 401(k) with company match
  • Employee housing discounts
  • Medical, dental & vision coverage
  • FSA, pet insurance, tuition reimbursement
  • Career development, paid training, & employee recognition programs
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