Maintenance Manager

As a Maintenance Manager for Heatherwood, you are the driving force in providing great service to our residents in a fast-paced, challenging and rewarding environment. You will maintain the properties interior and exterior standards, support NYC Local Law Compliance, and manage the day-to-day maintenance expenses of the community.

What You Will Do

Your responsibilities will include applying a “Safety First” approach, maintaining property standards, managing vendors, and troubleshooting mechanical issues. You will also manage maintenance expenses, train and develop maintenance technicians, and ensure Heatherwood’s standards and core values are consistently met.

Why It Might Be a Fit

We are looking for a proven leader with a minimum of 5+ years of experience in a supervisory role in multifamily residential, commercial, or hotel maintenance. You should have a strong track record of managing maintenance associates, experience with computer and smartphone skills, and a customer-first approach to providing world-class maintenance and service.

Requirements

• A positive attitude
• Team first approach to every day
• A history of being a proven leader
• A minimum experience of 5+ years in a supervisory role in multifamily residential, commercial or hotel maintenance, or similar field experience
• A proven track record of managing maintenance associates
• Experienced in managing 3rd Party porter, concierge, and doorman services
• Operate with professionalism and integrity
• A customer first approach to providing world class maintenance and service
• Ability to work directly with the Community Manager to drive effective day to day operations of the maintenance operations at the community
• Strong time management and ability to implement and communicate timelines to the field team for timely task execution
• Ability to manage multiple projects daily and communicate time frames, obstacles, and resolutions to the larger team
• Strong vendor management experience includes communicating schedules, providing materials, project execution and vendor accountability
• Advanced understanding of computer and smart phone skills
• Have experience managing a work order system, purchasing and budget management
• Balance between field and administrative workload
• Strong routines on bill payment, budget variance knowledge and timely budget spend
• Safe understanding of hand/power tools/mechanical systems and use of PPE
• Flexibility to respond to emergency issues after hours and on weekends
• Attention to detail and consistently doing the job right the first time
• Universal HVAC Refrigerant Certificate, Certificate of Fitness, low pressure boiler license, CPO Certificate
• Valid driver’s license

Benefits

• Health & dental insurance
• Vision insurance
• 401(k)
• Paid PTO