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Maintenance Supervisor at Rosewood Commons
NHE, Inc.
Charlotte, NC
Category
Operations
Apply for Job
Job Description
Maintenance Supervisor responsible for overseeing physical assets, general maintenance repairs, apartment make-readies, preventive maintenance and construction or rehabilitation projects for an apartment community.
Requirements
Supervises, schedules and performs maintenance activities for apartment community along with maintenance staff.
Work with the office team and Community Manager (i.e., walking apartments, move-in/move-out reports, etc.).
Determine weekly apartment make-ready and Service Request schedules.
Communicate assignments and tasks to employees.
Periodically check the work progress of each maintenance employee.
Provide input to Community Manager regarding employee performance evaluations, employee compliments from residents, corrective counseling needs, etc.
Assist Community Manager in recruiting and interviewing potential staff members.
Coordinate, schedule and respond to resident/management requests and Service Request for occupied apartments.
Monitor the completion of Service Requests in order to limit call backs.
Coordinate warranty work orders with Vendors.
Monitor the number of times a specific repair must be repeated. Determine course of action.
Coordinate, schedule and prepare vacant apartments for move-in.
Walk all vacant units to determine make-ready needs.
Coordinate effort with Community Manager to make schedule and assignments.
Ensure all repairs/replacements necessary for apartment to be occupied are completed.
Ensure all trash from apartments are cleaned out before, during and after make-ready activity.
Coordinate and schedule appropriate safety and skills training for maintenance employees.
Assess training needs of maintenance employees and along with Community Manager and Director of Maintenance, provide input for training programs.
Provide one-on-one training to employees that may need to polish current skills or wish to learn new skills.
Prepare, train and encourage all levels of maintenance staff for the opportunity to be promoted.
Provide initial safety and safety equipment training for all new employees.
Identify and correct hazardous community conditions.
Tour property daily to look for needed maintenance and liability hazards and report to Community Manager.
Repair hazards or assign completion of these tasks to the Maintenance Technicians.
Also secure storage/pool areas, check timers and listen for electrical shorts and malfunctioning motors.
Periodically complete written property safety audits.
Coordinate, schedule, and perform preventive maintenance on equipment and apartments.
Order supplies while managing maintenance budget.
Work with Community Manager and use input from maintenance staff to determine supplies and equipment needs.
Must get approval from Community Manager prior to placing orders for major expenditures and unbudgeted items.
Provide input to Community Manager in determining needs for next fiscal year budget.
Attend and participate in industry and NHE's training programs as required.
Responsible for vendor management, contract monitoring and quality control.
Perform the tasks of subordinate associates as needed.
Perform any and all other duties as requested or assigned by your supervisor / manager.
Benefits
HDHP Health Insurance Plan
PPO Health Insurance Plan
Vision Insurance
Dental Insurance
Short-Term Disability
Long-Term Disability
Group Life Insurance
Health Savings Account (offered for HDHP plan)
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
401k Retirement plan
12 Paid Holidays (includes Birthday Holiday)
Up to 130 hours of PTO
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