Maintenance Supervisor

The Maintenance Supervisor uses advanced knowledge of residential maintenance operations to perform maintenance and repair work and to mentor, train, and direct the work of Maintenance Technicians. This role is accountable for physical operations, preservation, and maintenance of the asset in accordance with SOPs and budget guidelines, ensuring timely completion of work at quality standards.

What You Will Do

Provide high quality customer service to all residents by responding to maintenance requests in a timely and professional manner, maintaining a clean workspace in the residents’ home, and performing quality work.

Why It Might Be a Fit

The ability to establish positive, productive working relationships with team members and vendors and to provide residents an exceptional customer experience and quality living environment is at the forefront of this role.

Requirements

• High school education or equivalent level of competence in English and mathematics is required, technical school training strongly preferred.
• Minimum 6 years’ experience in multi-family housing maintenance or similar industry with 1 year of supervisory or coordination experience required.
• Certification or comparable experience in four or more trades including: plumbing, electrical, appliance repair, carpentry, masonry, HVAC and building construction;
• EPA Type I and II certification and basic training for LBP and mold;
• Demonstrable ability to organize individual and team activities to ensure operations are highly productive and meet or exceed business goals.
• Strong interpersonal skills, leadership ability, conflict resolution and staff development skills required.
• Proven success in budgeting and expense control.
• Ability to oversee capital improvement projects up to $10,000.
• Computer proficiency, including working knowledge of word processing, Excel, and database applications;
• Valid driver’s license is required.
• Use of personal vehicle with mileage reimbursement required.

Benefits

• A choice between two benefit-rich medical, dental and vision plans
• 401(k) with immediate 100% vesting and up to a 4% contribution match
• Generous paid time off that increases throughout your career
• 12 paid holidays
• Paid time off to volunteer
• 100% paid life and AD&D insurance
• Company paid short-term and long-term disability coverage
• Parental Leave
• Military Leave
• Flexible Spending Accounts (Health and Dependent Care)
• Complimentary Employee Assistance Program
• Tuition reimbursement to support growth and development