Maintenance Technician

ACME RESIDENTIAL GROUP
Any Location, MI
Category Operations
Job Description
The Service Technician plays a key role in maintaining the physical condition, safety, and appearance of the community by completing day-to-day apartment maintenance and service requests, performing preventative maintenance, and completing unit turns.

Requirements

  • Complete resident maintenance work orders promptly, accurately, and with quality workmanship.
  • Assist with apartment turnovers, including painting, cleaning, appliance checks, and general repairs to ensure units are move-in ready.
  • Perform repairs and maintenance on apartment systems, including plumbing, electrical, HVAC, appliances, and fixtures, within the scope of training and certification.
  • Conduct regular inspections and preventative maintenance on apartments, grounds, and common areas.
  • Identify, document, and report maintenance issues that may impact safety, habitability, or property condition.
  • Maintain pools and pool equipment where applicable, following required health and safety standards.
  • Keep the maintenance shop, tools, and equipment clean, organized, and in good working condition.
  • Perform snow removal and seasonal maintenance as needed.
  • Perform other duties as assigned to support property operations.
  • Adhere to OSHA, Worker’s Compensation, Fair Housing, and all applicable local, state, and federal regulations.
  • Follow all company safety procedures and use appropriate protective equipment (PPE).
  • Safely handle, store, and dispose of chemicals, tools, and materials.
  • Participate in the on-call rotation and respond to after-hours maintenance emergencies as required.
  • Deliver outstanding service to residents, responding to requests with professionalism, courtesy, and urgency.
  • Communicate effectively with the Service Manager and Community Director regarding work status, recurring issues, safety concerns, and unit readiness.
  • Provide clear explanations to residents when repairs are completed or follow-up is needed.
  • Represent Acme Residential with integrity, respect, and a customer-first mindset in all resident, vendor, and team interactions.

Benefits

  • Competitive pay
  • Bonus & commission opportunities
  • Generous paid time off (vacation, holidays, sick, parental leave)
  • 401(k) with company match
  • Employee housing discounts
  • Medical, dental & vision coverage
  • FSA, pet insurance, tuition reimbursement
  • Career development, paid training, & employee recognition programs
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