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Major Account Representative - Product Support (Data Center)
HOLT CAT
Irving, TX
Category
Business Development
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Job Description
Responsible for the retention and continued growth of assigned key data center accounts, identifying customer needs, and meeting and exceeding targeted annual growth while providing legendary customer service.
Requirements
Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes
Cultivate, manage, and maintain relationships for key customer accounts at all levels within the customer’s organization
Prospecting, developing, and maintaining relationships within the customer’s internal team and key stakeholders
Visit job sites and collaborate with customers acting as a consultant to help them solve problems and succeed in their business
Cultivate, manage, and maintain relationships with supporting dealers to enable execution of commissioning and product support of customer equipment
Collaborates with leadership to identify Enterprise opportunities for revenue gain within customer base and executes said targets
Maintains awareness of customer activity; Serves as the company “expert” on each assigned account and serves as a liaison to facilitate all efforts to provide a positive customer experience
Performs regular health checks with customers in effort to maintain a robust partnership
Contribute to the development, monitoring, and control of the annual strategic sales forecast
Collaborates with leadership to perform business reviews of portfolio with the customer
Assist commissioning project management team by providing technical support and consolidated customer communication
Creates value with safety initiatives in alignment with customers
Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
Benefits
Health insurance
Dental insurance
Vision insurance
Life insurance
Retirement plan
Paid time off
Holidays
Flexible working hours
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