Role OverviewThe Managed Services Technical Account Manager will serve as the trusted partner for M2 Technology's business clients, combining technical knowledge with strong relationship skills to lead customer onboarding, regular business reviews, and recommend solutions.
What You Will Do
The role involves managing customer relationships, providing excellent customer service, owning the customer business review process, and making recommendations for hardware, software, and projects.
Why It Might Be a Fit
This is a great fit for someone with a managed services background who enjoys working directly with customers and wants to grow their technical skills.
Requirements
- Managed services background
- Technical knowledge
- Strong relationship skills
- Ability to work outside standard hours
- Desire to learn and grow
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