Management Analyst III

State of Delaware
Dover, DE
Job Description
The Department of Health and Social Services (DHSS) is seeking a highly motivated professional to support the management and oversight of the Medicaid systems. The selected candidate will assist in the development and management of automated processes to meet program needs.

Requirements

  • Interviews agency staff, observes work processes and gathers data relating to operational and managerial practices and procedures for use in evaluating services provided and/or determining compliance to goals and objectives.
  • Reviews, performs statistical analysis and interpretation of collected data relating to policies, procedures, organization, managerial and operational practices;
  • Analyzes data gathered and develops solutions or alternative methods of proceeding.
  • Analyzes and evaluates the effectiveness of operations in meeting established goals and objectives.
  • Provides technical assistance in understanding and developing management objectives and controls for resolution of issues and concerns.
  • Makes recommendations for and assists in the implementation of new techniques or procedures to improve methods of operations, strengthen controls, and effectively utilize resources.
  • Documents findings of studies and prepares recommendations for implementation of new systems, procedures, or organizational changes.
  • May supervise administrative support and/or paraprofessional staff.

Benefits

  • Comprehensive benefit package
  • Statewide New Employee Orientation (SNEO)
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