Management Trainee Program

Buckle
Lubbock, TX
Category Education
Job Description
The Management Trainee position's primary responsibility is to fulfill our mission statement,

Requirements

  • Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
  • Answer questions regarding the store and its merchandise
  • Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
  • Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
  • Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
  • Meet or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect
  • Maintain and build good Guest relationships to develop a client based business
  • Model, encourage and demonstrate leadership in customer service and selling skills
  • Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
  • Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, loss prevention and sales presentation standards on a daily basis
  • Motivate Teammates to initiate and complete daily tasks
  • Assist Store Manager with coaching and counseling Teammates in accordance with Buckle policies
  • Actively recruit for the store and participate in interviewing with Store Manager
  • Support Store Manager by setting up all interviews
  • Develop skills and educate Teammates to implement, evaluate and create visual displays based on Buckle guidelines
  • Responsible for managing product categories such as: denim, shoe, promotions and supplies
  • Maintain store standards of excellence at all times
  • Ensure sales floor is consistently sized and new freight is appropriately displayed
  • Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
  • Set goals and expectations to complete an extensive Management Trainee Program with weekly topics, assignments and reviews
  • Review completed Management Trainee assignments with District Manager
  • Establish relationships and excellent communication with Area Manager, District Manager and Corporate Office to assist Store Manager in effective operation of the store
  • Accurately and efficiently complete store opening and closing procedures according to Buckle procedures
  • Implement Buckle developments with the direction of the Store Manager – Policies, procedures, organizational changes, merchandise offerings
  • Complete register balance and bank deposits accurately, daily and on time
  • Adhere to Loss Prevention policies and store key controls at all times
  • Confidence in handling returns, exchanges and additional operational and Loss Prevention duties in Store Manager's absence
  • Convey feedback to Store Manager with regard to sales and Teammate performance
  • Monitor and maintain adequate inventory of supplies
  • Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement
  • Communicate store repair needs to Store Manager
  • Immediately handle emergencies in Store Manager's absence, in accordance with Company guidelines
  • Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
  • Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
  • Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks
  • Support Store Manager by planning and leading the Team, daily reviewing with Teammates and participation in Team meetings
  • Partner with Store Manager to ensure that all OnBoarding new hire paperwork is promptly and accurately completed
  • Prepare to be a Store Manager by collaboratively supervising Teammates in their store location with supervision from store management
  • Act as the Store Manager in their absence
  • Ability to travel and cover other Stores within District based on business needs
  • Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit

Benefits

  • Full-time Benefits Available (after applicable waiting period)
  • Insurance
  • Spending and Savings Accounts
  • Paid Time Off
  • 401(k) Retirement Plan
  • Teammate Discount
  • Performance Bonuses
  • Leave Options
  • Employee Assistance Program
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