Management Training Program

Requirements

• Greet guests with a friendly, engaging attitude
• Answer questions regarding the store and its merchandise
• Recommend, select, and help locate or obtain merchandise based on guest needs and desires
• Demonstrate product utilizing product knowledge and sales education
• Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
• Achieve personal sales-per-hour, average sales, and total net sales goals set by store management
• Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
• Meet or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card, and guest connect
• Maintain and build good guest relationships to develop a client-based business
• Model, encourage, and demonstrate leadership in customer service and selling skills
• Consistently perform leadership actions and maintain high standards, whether or not the manager is present
• Develop skills and assist in leading, directing, motivating, and educating new teammates to meet and achieve Buckle's accountability, shift orientation, loss prevention, and sales presentation standards on a daily basis
• Motivate teammates to initiate and complete daily tasks
• Assist store manager with coaching and counseling teammates in accordance with Buckle policies
• Actively recruit for the store and participate in interviewing with store manager
• Support store manager by setting up all interviews
• Visual merchandise management
• Ability to work a flexible schedule
• Set goals and expectations to complete an extensive Management Trainee Program with weekly topics, assignments, and reviews
• Review completed Management Trainee assignments with district manager
• Establish relationships and excellent communication with area manager, district manager, and corporate office to assist store manager in effective operation of the store
• Accurately and efficiently complete store opening and closing procedures according to Buckle procedures
• Implement Buckle developments with the direction of the store manager – policies, procedures, organizational changes, merchandise offerings
• Complete register balance and bank deposits accurately, daily and on time
• Adhere to loss prevention policies and store key controls at all times
• Convey feedback to store manager with regard to sales and teammate performance
• Monitor and maintain adequate inventory of supplies
• Consistently maintain a clean, organized, and shoppable store to fulfill Buckle's mission statement
• Communicate store repair needs to store manager
• Immediately handle emergencies in store manager's absence, in accordance with company guidelines
• Provide feedback to store manager and leadership team regarding merchandise handling concerns
• Communicate any policy violations and teammate or guest concerns to store manager, district manager, and/or human resources in a timely, confidential manner
• Understand and apply the Buckle's Code of Ethics and all Buckle's policies, procedures, and handbooks
• Support store manager by planning and leading the team, daily reviewing with teammates, and participation in team meetings
• Partner with store manager to ensure that all OnBoarding new hire paperwork is promptly and accurately completed
• Prepare to be a store manager by collaboratively supervising teammates in their store location with supervision from store management
• Act as the store manager in their absence
• Ability to travel and cover other stores within the district based on business needs
• Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit

Benefits

• Insurance
• Spending and Savings Accounts
• Paid Time Off
• 401(k) Retirement Plan
• Teammate Discount
• Performance Bonuses
• Leave Options
• Employee Assistance Program