Manager - Business Infrastructure Services

The Manager for Business Infrastructure Services will lead a team of Systems and Network Engineers responsible for partnering directly with business groups that have specialized IT needs. The ideal candidate brings a strong foundation in compute, storage, networking, network security, operating systems, automation, and observability, along with the leadership skills needed to coordinate team priorities, develop talent, anticipate obstacles, and support a fast-paced business environment.

What You Will Do

Collaborate with peer managers to define and drive the team roadmap, understand stakeholder needs, and deliver practical solutions. Recruit, develop, and retain strong systems and network engineering talent. Prioritize, plan, and execute work across new infrastructure and network build-outs, hardware lifecycle and refresh, and technical debt remediation.

Why It Might Be a Fit

The ideal candidate is actively seeking opportunities to strengthen themselves, their teams, and the business outcomes they support. They will work closely with senior leaders across infrastructure, development, and business organizations; drive meaningful organizational change; and maintain an on-site presence as needed at the NAIC warehouses and Integration Center in Edwardsville, IL.

Requirements

• Typically 7–10 years of technology experience, preferably in infrastructure or network engineering, with at least 2 years of technical leadership experience directly managing engineers in an infrastructure, systems, or network discipline.
• Bachelor’s degree in Computer Science or related field or relevant experience
• Core infrastructure services, including compute, storage, VMware, and VxRail
• Networking, including routing, switching, Cisco firewalls, wireless, segmentation, and network security
• Windows Server and Linux fundamentals
• Listening to feedback, understanding business problems, and proposing practical solutions
• Exposure to or interest in learning more about: Automation frameworks (PowerShell, Python, Ansible), End-user technologies, including imaging, operating systems, and endpoint protection, Backup and disaster recovery processes, Certificate management, Observability and monitoring tools, including Splunk, LogicMonitor, Tanium, and Tenable, ServiceNow ticket management, reporting, and dashboards

Benefits

• Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
• Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
• Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program