Role OverviewWe are seeking an Activations Manager to lead a team of Activation Specialists responsible for enabling and activating a suite of digital products and services. This role partners closely with Sales, Customer Experience, Product, Technology, Customer Success, Support, Creative, Sales Operations, and Account Management teams to deliver smooth implementations and strong customer outcomes.
What You Will Do
The Activations Manager will lead, coach, and develop a team of Activation Specialists, oversee daily activation workflows, lead activation projects, and serve as an escalation point for activation challenges.
Why It Might Be a Fit
This leader will play a critical role in helping customers get started successfully, ensuring activation work is delivered on time, risks are proactively managed, and team members have the coaching, tools, and clarity they need to perform at a high level.
Requirements
- Bachelor's degree
- 3+ years of experience in software implementation, project management, operations, or a related field
- Demonstrated experience as a people manager
- Strong project management skills
- Excellent written and verbal communication skills
- Strong analytical, planning, organizational, and problem-solving skills
- Ability to travel as needed
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Good faith pay range
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