Manager Ambulatory Operations

Cooper University Health Care
Camden, NJ
Category Operations
Job Description
Role Overview

The Manager Ambulatory Operations is responsible for the management of clinical and business operations of assigned sites, including the delivery of quality clinical services, improving patient experience, materials management, software implementations, regulatory compliance, equipment maintenance, environment of care, and facility management.

What You Will Do

The Manager Ambulatory Operations will be responsible for supporting the strategic direction of Ambulatory Operations, operationalizing new programs and growth initiatives, and providing strong, effective, goal-oriented leadership to direct and indirect reports.

Why It Might Be a Fit

The ideal candidate will have a high degree of leadership, initiative, judgment, discretion, and decision-making to achieve local and organizational objectives, and demonstrated experience in improvement of assigned areas outcomes through creative and sustainable tactics.

Requirements

  • Minimum 3 years experience in a healthcare leadership, manager level or above
  • Skill in exercising a high degree of leadership, initiative, judgment, discretion, and decision-making to achieve local and organizational objectives
  • Demonstrated experience in improvement of assigned areas outcomes through creative and sustainable tactics
  • Knowledge and ability to utilize electronic health record in order to monitor key practice statistics, patient access metrics and clinic operations
  • Excellent organizational, written and verbal communication skills
  • Comfort in communication with all levels of personnel
  • Demonstrated excellence in customer service, patient experience and operational improvement within the ambulatory setting
  • Strong knowledge of principles and practices of business/medical administration, management and relationship management
  • Working knowledge of regulatory requirements in an ambulatory setting in the realm of HIPAA, scheduling and billing

Benefits

  • Comprehensive benefits program, including health, dental, vision, life, disability, and retirement
  • Attractive working conditions
  • Opportunities for career growth through professional development
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