Manager, Auditing Operations

The Manager, Auditing Operations manages and directs the activities of the TIS audit staff to ensure adherence to policies and procedures as well as ensuring client satisfaction through expedient response and resolution to client inquiries and complaints.

What You Will Do

Provides daily guidance to direct reports, actively engages the IT group, works with client programming, monitors reporting, and ensures the audit staff works with the rate loading group.

Why It Might Be a Fit

Responsible for training, evaluation, and development of Audit staff, creates a work environment where employees are encouraged to identify process improvements, and responds to client relations inquiries and concerns.

Requirements

• Good analytical skills and the ability to perform with little or no supervision.
• Good interpersonal skills to represent the department to customers and others.
• An extensive understanding of various carrier pricing, tariff, and contract rate applications, European, domestic and international.
• A complete working knowledge of automated rating systems.
• Capable of handling the most complex audit applications.
• Extensive knowledge of automation tool usage and implementation.
• Superior communication skills with both clients and associates.
• Demonstrated leadership experience, including the direct management of a team.
• Ability to responsibly delegate job functions and to lead subordinates by example.
• Proficient in Microsoft Office suite and a cursory knowledge of Microsoft SQL, preferred.
• A bachelor's degree in business administration including transportation and carrier pricing related courses or equivalent combination of education and work experience.
• 5+ years rating experience with a carrier, shipper or equivalent.
• 3+ years of leadership experience