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Manager, Career & Leadership Development Programs
Chicago Transit Authority
Chicago, IL
Category
Education
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Job Description
Manages the processes, procedures, operations and activities of the Career and Leadership Development Programs team. Implements departmental strategic objectives. Supervises and participates in the design, development, implementation and quality assurance of leadership and professional development training programs.
Requirements
Plans, manages and coordinates the activities of department personnel responsible for designing, developing and implementing leadership and professional development training solutions.
Develops and oversees project management plans while maintaining established timelines.
Reviews completed work of staff for conformance to partner department's needs assessment and the Authority's policies, procedures and standards.
Oversees career coaching, training initiatives, analyzes training needs, sets objectives and assesses the overall effectiveness of training and coaching efforts.
Reviews internal and external training materials to ensure consistency of style, writing standards/language and adherence to Authority values, policies, rules, procedures and regulatory agency requirements.
Oversees orientations, workforce and leadership development initiatives to ensure employee growth and performance improvement.
Utilizes statistical methods and analysis to evaluate the outcomes and effectiveness of training programs.
Networks with professional development organizations, transit industry organizations and agencies and others to benchmark training curriculum.
Oversees the development and implementation of the Authority's leadership training initiatives.
Designs and plans robust leadership training programs which build upon one another providing the Authority with skilled and motivating leaders through high-quality development and learning opportunities.
Develops internal and external partnerships to provide additional training solutions.
Hones industry knowledge and fosters partnerships within, to increase breadth of leadership development opportunities available to personnel.
Oversees the development and implementation of the Authority's professional and career development initiatives.
Designs and plans robust professional and career development programs, enabling personnel to participate in a variety of ongoing growth and training activities.
Develops internal and external partnerships to provide additional training solutions.
Hones industry knowledge and fosters partnerships within to increase breadth of professional and career development opportunities available to personnel.
Stays abreast of training industry best practices and integrates research into curriculum content development, delivery and management strategies.
Maintains knowledge of career coaching, training development, instructional design and adult learning theories, serving in a consultant capacity to partnering departments and other members of the Training and Workforce Development department.
Implements findings and new practices in Authority career development and training programs.
Measures outcome of training programs and initiates post-training review programs.
Conducts long-term strategic planning that aligns with department goals, vision and objectives by identifying future training opportunities, anticipating challenges and planning appropriate allocation of resources.
Directs and trains staff to apply learning technologies in the development and delivery of training programs.
Hires, trains, develops, monitors, and evaluates performance of staff. Reviews and recommends personnel actions for approval.
Performs related duties as assigned.
Benefits
Generous Paid Time Off
401k Matching
Retirement Plan
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Retirement Plan
Professional Development Opportunities
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