Manager, Customer and Vendor Master Operations

The Manager, Customer and Vendor Master Operations is a global role within the Supply Chain Services capability, providing operational leadership and systems enablement to Global Supply Chain. This role owns the integrity, governance, and performance of customer and vendor master data and related operational processes that underpin planning, manufacturing, logistics, and distribution.

What You Will Do

Lead global Customer and Vendor Master Operations for Supply Chain, ensuring accurate, complete, timely, and policy-compliant creation and governance of customer and vendor records across SC&O systems. Own and continuously improve end-to-end customer and vendor master data processes.

Why It Might Be a Fit

This role requires a strong understanding of customer and vendor master data and its impact on order-to-cash, procure-to-pay, supply chain, tax, finance, and regulatory processes. The ideal candidate will have experience leading cross-functional, global stakeholders, managing operational priorities, and influencing without direct authority.

Requirements

• Bachelor’s degree in Business Administration, Supply Chain Management, Finance, Information Systems, Data Management, or a related field
• 8-10 years of progressive experience in master data operations, customer or vendor data management, shared services, supply chain, procurement, commercial operations, finance operations, or enterprise systems within a global organization
• Demonstrated experience leading or governing customer and/or vendor master data and related processes in enterprise systems such as SAP or another ERP platform
• Strong understanding of customer and vendor master data and its impact on order-to-cash, procure-to-pay, supply chain, tax, finance, and regulatory processes
• Proven ability to lead cross-functional, global stakeholders, manage operational priorities, and influence without direct authority

Benefits

• Dental insurance
• Vision insurance
• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period10 days
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year
• 401(k) plan
• Pension plan