Manager, Customer Experience & Growth

Summit School Services
Any Location, IL
Category Education
Job Description
The Manager, Customer Experience & Growth plays a critical role in strengthening, stabilizing, and expanding customer relationships across assigned school districts.

Requirements

  • Assess the current customer experience across assigned locations, identifying service gaps, risks, and opportunities
  • Partner with GMs and RMs to improve service delivery, customer satisfaction, and overall operational execution
  • Build and maintain relationships with key district stakeholders, community partners, and decision-makers

Benefits

  • Medical
  • Dental
  • Vision
  • Basic Life Insurance
  • Holiday Pay
  • PTO Accrual
  • Retirement Savings Plan
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