Manager, Customer Partnerships (Resellers)

Parts Town
City of Plattsburgh, IN
Job Description
Role Overview

As the Manager, Customer Partnerships (Internally known as PARTnership Builder), you will maintain relationships with existing customers and strategically seek out relationships with potential customers. You will proactively manage your day by placing a high volume of outbound calls; you see each phone call as an opportunity to form a personal emotional connection with customers and make it your mission to learn customer challenges and utilize Parts Town value proposition to find solutions.

What You Will Do

A typical day includes placing a high volume of outbound calls to Reseller customers, accountable for achieving daily metrics related to dials, talk time, and logging tasks into CRM (Salesforce.com). You will also integrate all sales activities into CRM for timely, accurate reporting, sell Parts Town solutions and value proposition to targeted customer base, drive revenue by prospecting and building a pipeline while simultaneously fostering personal relationships with potential and existing customers in your assigned region.

Why It Might Be a Fit

You have 2+ years of sales, business development, customer development or account management experience. You want to WIN - self-motivated, passionate, and hungry to make a big impact! You describe yourself as proactive – taking initiative and following through are a must. You are resilient – you see rejection as an exciting challenge.

Requirements

  • 2+ years of sales, business development, customer development or account management experience
  • self-motivated, passionate, and hungry to make a big impact
  • proactive – taking initiative and following through are a must
  • resilient – you see rejection as an exciting challenge
  • fantastic communication skills & you’re proficient in English (verbal and written)
  • bonus points if you are an Excel whiz and/or are familiar with Salesforce!

Benefits

  • Parts Town Pride
  • Quarterly profit-sharing bonus
  • Hybrid Work schedule
  • Team member appreciation events and recognition programs
  • Volunteer opportunities
  • Monthly IT stipend
  • Casual dress code
  • On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
  • Health insurance
  • 401k/401k match
  • Employee assistance programs
  • Time away
  • Paid holidays
  • Paid parental leave
  • Professional development opportunities
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