Manager Customer Support

Textron
Fort Lauderdale, FL
Category Customer Service
Job Description
We’re more than aviation experts, we’re pioneers. Bell is shaping the future of aviation through specialized engineering. The Manager Customer Support provides leadership across several key support functions within our aviation maintenance organization, including parts procurement, warehouse operations, customer support/reception, facilities management, environmental health & safety (EHS), and aftermarket sales. You’ll lead a diverse team, support customers, and ensure that all support functions—from procurement to facilities—work together to enable high quality service.

Requirements

  • Lead and develop assigned team members
  • Set clear performance expectations, promote accountability, and ensure productivity within each function
  • Foster a positive, customer focused culture across all touchpoints

Benefits

  • 80 hours of Personal Time Off (PTO)
  • 120 hours Vacation time
  • 12-13 paid holidays per year
  • 6 weeks parental leave
  • Tuition reimbursement
  • Comprehensive health insurance
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