Manager, Engineering Tools & Infrastructure

Wonder is a mealtime platform that owns and operates every step of the dining experience. The Robotics team is a core pillar of innovation, building automation solutions to make great food more accessible. The Manager, Engineering Tools & Infrastructure will be the backbone of the hardware engineering team, responsible for the core engineering software suite that enables mechanical engineers to design, document, and release complex automation products.

What You Will Do

The Manager will act as the architect and administrator for the core engineering suite, creating and maintaining custom workflows, automations, and templates. They will troubleshoot error messages, vault access issues, and software bugs, and enforce and improve documentation standards. They will also manage permissions and onboarding/offboarding for all hardware engineering users.

Why It Might Be a Fit

The ideal candidate will have 3+ years of experience administering CAD, PDM, and PLM software, and proven experience configuring PLM systems and creating custom automations and workflows in JIRA. They will have a deep familiarity with the mechanical design process and its terminology, and a 'support-first' mindset with the ability to calmly troubleshoot technical issues under tight project deadlines.

Requirements

• 3+ years of experience administering CAD (Solidworks strongly preferred), PDM, and PLM software for an engineering team
• Proven experience configuring PLM systems (e.g., Teamcenter, Arena, Propel)
• Proven experience with JIRA, creating custom automations and workflows
• Familiarity with all lifecycle phases of hardware product development, from Prototyping to Production
• Deep familiarity with the mechanical design process and its terminology
• A 'support-first' mindset with the ability to calmly troubleshoot technical issues under tight project deadlines
• Strong ability to create 'How-To' guides and training materials for engineers on how to use our systems correctly
• Ability to translate the 'ideal' workflow described by an engineer into a real world process within the relevant software product

Benefits

• Competitive compensation package with equity
• 401(k)
• Choice of medical, dental, and vision plans
• Company paid short and long term disability coverage
• Paid time off including flexible time off for exempt employees
• Paid vacation for non-exempt employees
• Paid sick leave in compliance with applicable law
• Paid parental leave
• Discounted meals and exclusive perks across the Wonder family of brands