Role OverviewThe Manager of Enterprise Accounts is responsible for leading and developing a team of Customer Service Managers and Supervisors dedicated to RJW’s highest-value enterprise accounts.
What You Will Do
Provide mentorship to the entire Retail Customer Service Team, oversee service delivery for RJW’s top accounts by revenue, and act as an escalation point for enterprise-level issues.
Why It Might Be a Fit
The Manager of Enterprise Accounts will serve as both a people leader and a strategic liaison, fostering a culture of accountability, collaboration, and proactive service across all enterprise teams.
Requirements
- 3 years’ experience in Account Management in the logistics/transportation field and or retail market
- Minimum 2-year supervisory experience
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