Manager, Facilities (Performance & Operations)

Ross Stores
Dublin, CA
Category Operations
Job Description
Role Overview

Data driven Corporate Properties professional specializing in facilities operations, service delivery, and performance analytics. Leverages CMMS data to analyze work order trends, Service Level Agreement performance, interior space utilization, Move/Add/Change activity, and workplace amenities, translating findings into actionable insights for site and executive leadership.

What You Will Do

Monitor work orders, analyze ticket trends, evaluate café, food & coffee service, fitness center activity, and financial performance of these services. Provide analytics for space moves, conference room reservations, and all MAC activity. Ensure delivery of contractor scope adherence and all conditions, validate scope completion and collect service reports.

Why It Might Be a Fit

Must have excellent organizational, analytical, written or communication skills with the ability to build relationships and communicate effectively with associates at all levels, including executives. Strong analytical and problem solving skills with demonstrated ability to interpret operational and financial data, identify trends, and provide actionable recommendations.

Requirements

  • Bachelor’s degree in business, finance or real estate or relevant work experience.
  • Minimum 7 years of facilities, workplace operations, or property management experience.
  • Experience coordinating outsourced vendors in high-volume corporate environments.
  • Proficiency with Microsoft 365, Teams, and work order systems.
  • Ability to work independently in a large, complex office.

Benefits

  • base salary range $96,700 – $146,050
  • other rewards vary by position and location
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