Manager, Field Services II

WillScot
Any Location, LA
Category Operations
Job Description
The Field Service Manager manages all delivery, field repair and service, installations and returns for all locations within a Market or Markets. The role is responsible for driving Market delivery and installation margins by maximizing internal resources, identifying any constraints, and achieving key performance metrics.

Requirements

  • High school diploma, GED, or 3 years of applicable experience
  • 7 years’ work experience
  • OR 2 years of experience with WillScot Mobile Mini
  • 3 years’ experience managing 10 or more employees across more than one location
  • OR 2 years of experience with WillScot Mobile Mini
  • Experience managing a unit or departmental P+L
  • OR 2 years of experience with WillScot Mobile Mini
  • MS Office/Excel/Word/Outlook experience
  • Experience working directly with customers by phone and email
  • Strong customer service orientation, active listening, excellent oral/written communication
  • Ability follow direction and meet deadlines in a fast-paced environment
  • Experience applying creativity to problem-solving
  • Build sustainable relationships and trust with vendors through open, proactive communication
  • Ability to effectively manage multiple, changing priorities in a fast-paced environment

Benefits

  • Medical
  • Dental
  • Vision
  • Disability
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Retirement savings plan with company match
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