Manager, Foreclosure/OREO, Loss Mitigation & Bankruptcy

The Manager of Foreclosure/OREO, Loss Mitigation & Bankruptcy is responsible for managing the daily operations of the department with a wide range of duties including supporting the staff, handling member escalations, partnering with other internal departments. Acts as primary contact with various vendors, including attorneys, investors, third-party vendors, private mortgage insurance companies, etc. This individual should have an excellent knowledge of residential Real Estate loans, Loss Mitigation, Foreclosure, Bankruptcy, and servicing GSE loans.

What You Will Do

The Manager will supervise, coordinate, and evaluate the activities for the Underwriter, Foreclosure Analysis, Loss Mitigation, and Bankruptcy Team to ensure adherence to policies and regulatory procedures per State, Federal, CFPB, Investor, and credit union guidelines. The Manager will also train, mentor, motivate, and coach staff, evaluate team members to maximize efficiencies and minimize credit union delinquency involving recovery with a strong focus on quality and accuracy.

Why It Might Be a Fit

This team is responsible for identifying delinquency and default action codes which are reported to investors and private mortgage insurance companies each month per servicing requirements. The Manager will work closely with the real estate servicing and investor servicing team to ensure that modifications are processed correctly, reinstatement quotes are accurate, escrow analysis is run, funds received are applied correctly and posted in a timely manner.

Requirements

• 7 years Real Estate Collections, Foreclosure, and OREO process experience required
• 5 years' management or team leadership experience required
• Strong knowledge of CFPB, OCC, FDCPA, GSE, (Fannie Mae, Freddie Mac, and FHA) guidelines/regulations, required
• Ability to file a claim for loss with Private Mortgage Insurance Companies and FHA per guidelines
• Ability to build reports and enhance or create workflows in Akcelerant/Temenos to monitor or make process improvements for your responsible teams
• General knowledge of credit reporting disputes, repossession, settlements, and bankruptcy
• Ability to work with first- and third-party providers, foreclosure, loss mitigation, OREO, and Mortgage Investor Delinquency Reporting
• Excellent analytical ability to review all loan details, and member issues to recommend possible workout solutions
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Knowledge of Five9 and DNA is desirable
• Knowledge of submitting PMI Claims, 571 Claims, and REO Gram

Benefits

• Medical, vision, dental benefits
• 401k plan with company matching
• Generous sick, vacation, and personal leave
• Annual corporate-wide incentive