Manager HR Operations and Services

The Manager, HR Operations and Services provides day-to-day administrative and operational support for HR at Prime Communications. This position supports the execution and maintenance of HR processes and programs under the direction of HR leadership, helping ensure consistent, accurate service delivery and a positive employee experience.

What You Will Do

Executes HR policy changes and program designs as directed by Executive Director, HR Shared Services and senior HR leadership. Supports the day-to-day execution of HR’s operating model—helping balance efficiency, data accuracy, and service excellence—so that Prime’s people experience reflects the company’s culture of connection, accountability, and performance.

Why It Might Be a Fit

The role supports HR processes for HRIS set up, analytics, compliance, and employee service delivery — helping align technology, process, and people to deliver a consistent, high-quality employee experience.

Requirements

• Bachelor’s degree in HR, Business, or related field preferred; equivalent experience considered.
• 5+ years of HR experience, with 2+ years in HR operations, systems, or shared services administration.
• Strong understanding of HR technologies, compliance, and data analytics.
• Experience in a multi-state or retail organization preferred.
• Proven ability to support HR infrastructure during periods of organizational change.
• Proven ability to adapt through change, improve process efficiency, and deliver consistent results.