Manager In Training - Rooms Division

The Rooms Division Manager in Training (MIT) Program is an 18-month leadership development program designed for individuals passionate about luxury hospitality who aspire to pursue a management career within hotel operations. Through structured, hands-on experience across Reservations, Front Office, Concierge, and Housekeeping, the management trainee will develop the operational knowledge, business acumen, and leadership skills necessary to prepare for future supervisory and management opportunities within The Dewberry.

What You Will Do

The management trainee will work alongside the Reservations leadership team to develop an understanding of reservation operations, inventory management, guest communication, and revenue management fundamentals. Responsibilities include but are not limited to: answering reservation inquiries, developing proficiency in HMS, learning room types, rate structures, packages, availability, and reservation procedures.

Why It Might Be a Fit

The management trainee will gain exposure to departmental administration, financial responsibilities, and leadership development. The trainee will work closely with departmental leaders to gain a comprehensive understanding of luxury service standards, daily operations, team management, and the overall Rooms Division.

Requirements

• College degree or international equivalent required
• Previous experience in luxury hospitality, Front Office operations, or guest services preferred
• Previous customer service experience and general computer proficiency required
• Property Management System experience preferred
• Strong interest in hotel operations and long-term leadership development
• Active learner with curiosity, adaptability, and strong problem-solving skills
• Ability to prioritize responsibilities, multitask, and perform effectively in a fast-paced environment
• Self-motivated, proactive, and willing to take initiative
• Excellent verbal and written communication skills
• Warm, professional, and welcoming personality with a genuine passion for hospitality
• Ability to work collaboratively with multiple departments and leadership teams
• Flexibility to work varying schedules, including weekends and holidays, based on departmental training and operational needs

Benefits

• 401K with Company Match (4%)
• Education Reimbursement
• Paid Maternity Leave
• Complimentary Downtown Parking
• Complimentary Dry Cleaning
• Complimentary Daily Lunch Buffet
• Best-in-class health & supplemental insurance
• Optional Supplemental Coverages
• Financial Advising with Roadside Capital
• Competitive Pay
• Advancement & Growth Opportunities
• Flexible Paid Time Off