Manager

OTG
Houston, TX
Category Retail
Job Description
An OTG Manager powers day-to-day operations and drives operational excellence with every shift! They lead our amazing crew, ensuring service is sharp, high-energy, and exceptional. They keep guests happy, budgets tight, and safety and quality standards sky-high.

Requirements

  • Lead daily operations across OTG's diverse concepts
  • Elevate every bite and sip by ensuring all food & beverage products meet OTG's quality and presentation standards
  • Own scheduling and staffing, making sure every shift is fully supported and service stays toptier
  • Drive an amazing onboarding experience, delivering strong training plans that set new Crewmembers up for success
  • Create a positive, uplifting workplace where Crewmembers feel supported, respected, and motivated
  • Champion safety, ensuring a hazard-free environment and full compliance with OTG policies, workplace laws, and safety standards
  • Take action on Coyle + NSF audits, leading corrective measures with urgency and accountability
  • Know and communicate OTG policies clearly, using the Crewmember Handbook and CBA to ensure consistency and understanding across the team
]]>