Role OverviewThe Manager, Mortgage Origination will plan, direct, and manage the operations of first mortgage origination in a designated geographical area. The role requires evaluating and adjusting branch work quality, staff performance, systems, processes, and procedures to meet goals. The Manager will promote NFCU products and services, particularly mortgage products in the assigned lending area.
What You Will Do
The Manager will develop branch strategy, establish priorities, and set goals. They will manage and direct operations to ensure production goals, service level agreements, and corporate objectives are met. The Manager will also conduct benchmarking and trend analysis to drive continuous improvement and elevate service performance.
Why It Might Be a Fit
The Manager will identify and resolve operational and performance gaps and obstacles. They will implement changes and improvements, collaborate with various levels of staff, and provide ongoing training for staff. The Manager will also develop new business opportunities and build and maintain effective relationships with staff, management, real estate professionals, builders, and geographical branch partners.
Requirements
- 5+ years of experience in mortgage origination
- Bachelor's degree in a related field
- Strong leadership and communication skills
- Ability to work in a fast-paced environment
Benefits
- Competitive pay
- Generous benefits and perks
- Opportunities for professional growth and development
- A culture that is energized, engaged, and committed
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