Manager of Incidents & Investigations

RHA Health Services
Marietta, GA
Category Healthcare
Job Description
Role Overview

The Director of Incident and Risk Management provides enterprise leadership for the organization’s incident response and risk-mitigation framework across all service lines and states. This role oversees intake, triage, investigation, documentation, and resolution of critical incidents.

What You Will Do

Governance, Policy, and Framework, Investigations Oversight, Training and Capability Building, Systems, Data, and Reporting, Compliance and External Interface, Risk Prevention and Continuous Improvement.

Why It Might Be a Fit

The ideal candidate will have a Bachelor’s degree in a relevant field, demonstrated experience leading investigation teams in a healthcare or HCBS provider environment, excellent investigation, interviewing, analysis, and professional writing skills, and strong interpersonal skills with the ability to influence and collaborate across Operations, HR, Clinical, Legal, and executive leadership.

Requirements

  • Bachelor’s degree in a relevant field
  • Demonstrated experience leading investigation teams in a healthcare or HCBS provider environment
  • Excellent investigation, interviewing, analysis, and professional writing skills
  • Strong interpersonal skills with the ability to influence and collaborate across Operations, HR, Clinical, Legal, and executive leadership

Benefits

  • Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
  • Employee perks and discount program
  • Paid Time Off (full-time employees only)
  • Health/Insurance (full-time employees only)
  • 401(k) retirement savings program
  • Wellbeing Programs: Physical, Emotional and Financial
  • Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
  • Training: Free CPR, first aid, and job-specific training opportunities
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