Manager – Paratransit Operations (Mobility Services) - BRTA

Keolis America, Inc.
Pittsfield, MA
Category Operations
Job Description
Manager – Paratransit Operations (Mobility Services) - BRTA
Salary Range: $73k - $80k (commensurate with experience)
Knowledge and Experience:
Minimum 3 years’ management experience in a paratransit system environment required.
Experience with profit/ loss responsibility and accountability for safety and performance
Bachelor’s Degree or equivalent experience preferred
Must have evidence of experience and accountability for emergency planning, incidence response and safety management in a fixed route environment.
Union and contract negotiation experience
Strong knowledge of ADA compliance practices.
Well versed on Microsoft Office 365 applications
Positive labor relation skills and knowledge; including administration of employee discipline and labor grievances.
Must have a valid MA driver license
Experience with paratransit scheduling software and run-cutting are desirable.
Skills:
Work well as part of a team
Possess excellent communication and interpersonal skills
Fluent in English with excellent written and verbal communication skills
Customer-focused with the ability to inspire your team with commitment and enthusiasm
Exercise good judgment and creativity in decision-making
Interact professionally with all levels of KTA employees, client representatives, and community members
Must be customer-focused with the ability to inspire the team with commitment and enthusiasm
Will have the ability to identify and solve problems in a structured and analytical way

Requirements

  • Minimum 3 years’ management experience in a paratransit system environment
  • Experience with profit/ loss responsibility and accountability for safety and performance
  • Bachelor’s Degree or equivalent experience
  • Valid MA driver license
  • Experience with paratransit scheduling software and run-cutting

Benefits

  • 401k Matching
  • Retirement Plan
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