Manager, Partner Club Relationships & Strategy Analytics - Remote

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work.

We are actively hiring for a Manager, Partner Club Relationships & Strategy Analytics - Remote!

Your Role:

The Manager, Analytics leads the analytics function supporting AAA distribution partnerships and enterprise partner strategy. This role oversees a team of three analysts and is responsible for delivering executive-ready insights that inform partnership strategy, product alignment, pricing performance, competitive positioning, and long-term growth.

This leader elevates analytics from reporting to strategic advisory. They ensure performance transparency across sales, retention, profitability, member experience, and operational execution while modernizing reporting infrastructure and strengthening consultative insights for senior leadership and AAA club executives.

The role serves as a strategic thought partner to the VP, Partner Club Relationships and Strategy, helping translate complex data into actionable recommendations that shape enterprise decisions.

Your Work:

• Strategic Analytics Leadership
• Define and execute the analytics vision supporting AAA distribution partnership strategy
• Translate enterprise goals into measurable KPIs and performance frameworks
• Drive forward-looking insights that inform pricing, underwriting collaboration, product enhancements, and market expansion
• Elevate analytics from descriptive reporting to predictive and prescriptive insight generation
• Partner cross-functionally with Product, Actuarial, Finance, Distribution, Operations, and Marketing to influence strategic decisions
• Executive Reporting and Influence
• Own analytics for regular business reviews with AAA clubs and other distribution partners
• Develop executive-level reporting for ELT and senior stakeholders
• Present insights with clarity, confidence, and strategic perspective
• Challenge assumptions using data-backed recommendations
• Provide thought leadership on performance trends, risk portfolio shifts, and competitive intelligence
• Partnership Performance & Competitive Intelligence
• Monitor critical metrics including growth, retention, profitability, member satisfaction, operational performance, and product adoption
• Lead competitive benchmarking and market analysis across club territories
• Identify risks, opportunities, and emerging market shifts
• Support contract performance tracking and strategic-planning
• Reporting Modernization & Automation
• Assess and modernize current reporting infrastructure
• Drive automation and dashboard standardization to improve efficiency and scalability
• Implement streamlined data governance and reporting consistency
• Identify opportunities to integrate APIs, data pipelines, and advanced analytics tools
• Reduce manual reporting cycles while improving insight quality
• Team Leadership & Talent Development
• Lead and develop a high-performing team of three analysts
• Establish clear performance expectations and development plans
• Coach analytical storytelling, business knowledge and acumen, and executive communication skills
• Foster a culture of empowerment and accountability, cultivate curiosity, strategic-thinking, and collaboration
• Build bench strength to support future enterprise growth
• Cross Functional Collaboration
• Serve as the analytics bridge between Partner Relationships and Strategy and enterprise functions
• Ensure alignment of metrics and definitions across teams
• Support enterprise initiatives requiring partnership data and insight
• Drive clarity and transparency across highly matrixed environments

Required Experience, Education and Skills

• Bachelor's degree in mathematics, business, statistics, economics, computer science or equivalent combination of education and experience
• 8+ years Insurance, Actuarial, Product Management, Programming, Data Reporting and Analysis or related business experience
• Lead development of executive-ready insights that shape strategy, with regular engagement in senior leadership forums.
• Proven people leadership experience, including coaching, performance management, and building high-performing analytical teams, with 2+ years of direct or indirect supervisory.
• Deep analytical expertise with the ability to frame complex business problems, guide rigorous analysis, and ensure integrity of insights used in strategic decision-making.
• Demonstrated executive presence, including structured storytelling, stakeholder-influence, and facilitation of decision alignment across senior leaders.
• Ability to align analytical priorities to enterprise decision cycles and highest-impact business opportunities.
• Demonstrated ability to lead people decisions in alignment with company policies and leadership standards.
• Distinguished knowledge of insurance, accounting and rate-making concepts
• Proficiency in Microsoft Office Suite, SQL, BI dashboard building (specifically PowerBI), GPT prompting, and various structured analysis and design techniques.

What would make us excited about you?

• Demonstrated history of turning ambiguity into actionable strategy
• Advanced degree preferred (MBA, MS Analytics, MS Data Science, or similar).
• 3+ years of direct people leadership
• Proven track record influencing senior executives and cross-functional stakeholders through data-driven recommendations and structured decision support.
• Demonstrated success modernizing legacy reporting environments into scalable, automated insight platforms.
• Background in insurance, financial services, or partnership driven organizations
• Forward-looking leader who combines intellectual curiosity, structured problem-solving, and high standards for analytical rigor to drive continuous improvement and modernization.
• Creates a collaborative, inclusive and psychologically safe environment, demonstrating authenticity and fostering trust to inspire and empower team members and colleagues
• Actively shapes our company culture through words and actions (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects, encouraging team member involvement in these activities)
• Champions our cultural norms (e.g., willing to have cameras when it matters: interviewing candidates, building relationships with team members, etc.)
• Translates our enterprise strategy and priorities for their team members to connect to the bigger picture
• Demonstrates a company ownership approach, thinking beyond boundaries of their own area
• Travels as needed for role, including enterprise meetings, divisional / team meetings, and other in-person meetings
• Fulfills business needs, which may include investing extra time, helping other teams, etc

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

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Why Choose a Career at CSAA IG?

At CSAA IG, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive.

Recognition: We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaainsurance.aaa.com/us/en/benefits.

Career Growth: We believe in growth for everyone. Here at CSAA IG, leaders and mentors partner with employees to align interests, unlock development opportunities, and support long‑term success.

Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including CSAA offices. Our flexible workplace empowers you to balance remote work with intentional in‑person moments that deepen connection and collaboration.

Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.

Sustainability: As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us.

CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact TalentAcquistion@csaa.com

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

CSAA does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

CSAA Insurance Group is an equal opportunity employer.