Manager Passenger Services

Worldwide Flight Services
Houston, TX
Category Customer Service
Job Description
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents.

Requirements

  • Bachelor's degree (B.A.) from four-year college or university
  • one to two years related experience and/or training
  • Ability to speak/write and be understood by peers, internal and external customers
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions from groups of managers, clients, and customers
  • Ability to stand, walk, and move throughout the terminal and ramp areas for extended periods
  • Must be able to list, push, pull and carry items up to 35 pounds
  • Comfortable working in various weather conditions including heat, cold, rain, and snow
  • Able to bend, kneel, and reach as required to assist passengers or access equipment
  • Must have sufficient visual accuity to read documents, screens, and operational materials
  • Able to hear and communicate clearly in a high-noise airport environment
  • Ability to work flexible hours, including nights, weekends, and holidays to support operational needs
  • Must be able to remain alert and responsive during irregular operations or extended shifts

Benefits

  • DailyPay
  • Awardco Platform
  • Multiple options for medical care
  • WFS Employee Extras (Travel Discounts, Pet insurance, Discount Shopping & More!)
  • Wellness Programs
  • 401k program
  • Internal Mobility and transfers available
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