Job Description
Optimize Supervisor, Practice Administrator and Practice Administrator support for sites. Lead team activities for Supervisor, Practice Administrators, and Practice Administrators. Assist in monitoring and managing operational performance to achieve front-line driven approach (FDLA) goals in collaboration with leadership and Practice Administrators. Advise, assist, mentor team members who support the front line. Manage implementation of programs and services to improve site operations. Assist with the development and monitoring of performance metrics and coordination of education for the Practice Administrator population. Collaborate with other practice lines to share practice knowledge, achievements, and assist in new opportunities in cooperation with Division Leader. Collect and disseminate system process and best practices in cooperation with Division Leader. Research, develop, and pilot strategic programs and services that enhance operations in collaboration within the practice line working with directors, operations consultants, and division leaders. Work with practice line director to optimize budget dollars spent. Represent the Practice Administrator population as a strong and positive leader. Systematically deploy practice knowledge to encourage standard practice within the division. Support the front line by managing startups, acting as front-line manager through leadership of site practice administrator. Interview, screen, onboard, and train new practice administrators. Provide coaching, counseling, and mentorship to team. Assist team members to achieve operational and financial performance at sites through managing and tracking initiatives. Integrate Vituity resources and services to drive change, enhance, and innovate practices. Collaborate with Division Leader to support Vice Presidents, Regional Directors, Supervisor, and Practice Administrators with presentations, data gathering, report creation, and analysis. Manage initiatives for regional activities and team meetings. Assign staff to sites in the most effective and cost prohibitive manner. Work with programs and innovation to manage collaboratives by identifying sites ready for change, identifying resources to support, and presenting as requested. Provide site support leadership, and management to improve operational performance, contract stability, patient satisfaction, financial viability, and knowledge dissemination within new practice lines. Provide project management and project support on an ad hoc basis for organizational / department initiatives as needed. Perform related duties as required. High school diploma or equivalent and 8+ years of related experience, or a combination of education and experience that demonstrates attainment of the required competencies. 5+ years of progressive operations or management experience required. Experience in people management required. Experience and knowledge in healthcare management, encompassing both hospital-based management and physician practice management required. Bachelor’s degree in Healthcare Administration, Healthcare Management, Business Administration, or related field preferred. 7 years of progressive operations or management experience preferred. Previous Vituity experience strongly preferred. Strong knowledge and understanding of the physician’s clinical, management, and leadership roles in the healthcare environment in order to assist the physician group clients in developing a competitive advantage in their marketplace. Demonstrates a positive mindset to lead their team. Advanced Data analysis and interpretation skills. Strong project management, negotiation, and facilitation skills. Ability to motivate and develop the potential of others. Ability to work collaboratively as a team member in a fast-paced environment. Ability to present to all types of audiences. Advanced knowledge of MS Office applications (PowerPoint, Excel, Access, Word). Ability to meet demands of a large variety of clients. Trainings to help support and advance your professional growth. Dental, Vision, HSA/FSA, Life and AD&D coverage, and more. Required Experience and Competencies . Strong analytical and problem-solving skills. Excellent oral and written communication skills. EAP, travel assistance, and identify theft included.