Manager, Product Design

CarMax
Richmond, VA
Job Description
The Manager, Product Design is a key role that requires a strong design thinker who can translate consumer and business needs into innovative, human-centered strategic artifacts and solutions. They will work collaboratively with multiple product teams to create intuitive and elegant product design solutions that solve complex consumer problems and drive business results.

Requirements

  • Inform and drive an experience design strategy for a customer or associate-led experience program
  • Work within and across multiple product teams to provide thought leadership and create intuitive and elegant product design solutions
  • Communicate solutions to stakeholders and executives in a manner that simplifies complexity and generates excitement
  • Lead and develop user experience research plans to understand consumer and associate needs, opportunities, and pain points
  • Collaborate with Product Managers, Designers, Analysts and Developers throughout the discovery, design, and development process
  • Create visual artifacts to articulate, inform and validate ideas with consumers and stakeholders
  • Create and oversee the development of detailed design deliverables utilizing and contributing to the CarMax design language system and pattern library
  • Mentor and train junior members of the design team on industry and CarMax best practices
  • Advocate for ambitious standards of excellence in providing delightful and rewarding user experiences

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Tuition Reimbursement
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