Manager, Product Development

Requirements

• Maintains familiarity with compliance requirements, sales and operations practices, and secondary market dynamics.
• Applies project management expertise to oversee all phases of the development process.
• Manages the delivery and release of new product initiatives while updating existing offerings.
• Develops innovative products aligned with organizational objectives and customer demands—collaborating closely with sales, marketing, technology, and compliance departments to ensure successful outcomes.
• Support product development in creating and maintaining pricing and eligibility tools.
• Retains ownership and accountability for maintaining the project schedule, coordinating efforts with the Project Manager and Director of Product Development.
• Works collaboratively with the Product Execution Team (PET) to assess cross-departmental programming requirements across multiple platforms.
• Works closely with internal product team – including guidelines, product training, product marketing teams – to ensure effective sharing of product knowledge.
• Bachelor's Degree directly related to the position or equivalent, required.
• Minimum five years total experience in mortgage related role(s).
• Minimum three years' experience in direct project management experience.
• Minimum one year supervisory or leadership experience which reflect three years direct project management experience.
• Ability to organize and manage multiple priorities simultaneously.
• Strong interpersonal and customer service skills.
• Demonstrates a comprehensive understanding of residential mortgage loan products, including agency, non-agency, government and non-QM loans.
• Understand the complexity of mortgage industry and various departments (Compliance, Operations, Sales, etc.)
• Ability to organize and manage multiple priorities simultaneously.
• Outstanding organizational skills with the ability to handle multiple projects in a fast-paced, deadline-driven environment.
• Possesses proven experience in product development spanning the full lifecycle from initial concept through implementation.
• Exhibits outstanding collaboration and communication abilities to effectively partner with diverse teams.
• Intermediate math skills required.
• Intermediate MS Excel analysis skills.
• Ethical, with a commitment to company values.
• Moderate to intermittent supervision required, depending on experience.
• Moderate level of independent judgment and discretion used in decision-making, depending on experience.
• Excellent verbal and written communication skills
• Highly organized and detail-oriented; ability to work in a fast-paced, department-metrics-driven environment required.
• Familiarity with document retention software; Blitzdoc /ICE preferred.
• 10-key by touch is strongly preferred.
• Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required.
• Commitment to company values.
• Customer Service - Proactive attention to each person

Benefits

• medical
• dental
• vision
• life insurance
• AD&D
• LTD
• 401(k) with employer match