Manager, Sales and Customer Service

Macy's
Valley Stream, NY
Category Customer Service
Job Description

Macy's is seeking a Manager, Sales & Customer Service to lead their team, ensuring excellent customer experiences and upholding company standards. The role focuses on increasing shopper loyalty, optimizing productivity, and developing strategies to improve results through coaching and recognition. A welcoming and inclusive environment is valued, fostering a connection with colleagues, customers, and communities.

Requirements

  • Build, lead, and motivate a productive team.
  • ...

    Requirements: Bachelor's degree or equivalent experience. 3-5 years retail management exp. Strong leadership & analytical skills. High school diploma or equivalent is also considered